The club I work in is due to have it’s yearly meeting. Basically customers come to this meeting to discuss how well/badly the club is performing financially and how the year has gone. There is also a section where people can put letters in ahead of time to be read out at the meeting and hopefully get a resolution.
In theory, I love the idea of this section. Customer’s can give feedback and make suggestions on how to take the business forward.
It never actually works like this though. I have yet to hear anything productive. It’s always a series of moans and whines about the things they don’t like (and very rarely are any solutions offered).
Also, people use this opportunity to attack each other and moan about each other. I mean come on, we’re meant to all be grown ups here! If you have a problem with someone, go up to them and have a mature discussion – to their face!
I can’t stand the whole “run to the teacher” trend this causes. If children behaved in this manner, they would be told to “stop telling tales”.
Also, if you have this many grievances, and hate the place so much, I have to question why you continue to come in. No one forces you to drink in the club for upwards of 8 hours a day, 7 days a week. No one forces you to interact with the customer you are bitching about. Seriously, grow up!
I suppose I should be thankful that these bitchy letters aren’t usually aimed at the staff (touch wood!). Although they do like to regularly discuss the bar staff’s lives and offer opinions on them – more to come on that in another post!
What is your opinion on “grown-ups” tattling like pre-schoolers?
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I think you are right. It can't be that bad if they are willing to spend so much time there 😉 I also agree that there's no better way to solve a problem than to discuss it like grown ups!
#effitfriday
I sometimes think they moan just in case we forget they are there otherwise! Thank you 🙂
People have a hard time with confrontation, so they take opportunities like this to air their grievances rather than deal with them in a way that might make a difference.
Yes, that's true. I wouldn't say I'm a confrontational person but I can't stand it when people talk about me behind my back so I try not to do it others. I guess I struggle to understand people who would rather not do that.
I think a lot of members clubs I used to go to had this type of mentality! Thanks for linking with #effitfriday
Yeah I think it's pretty standard but it still annoys me – it's so petty! Thanks for hosting 🙂
I think a lot of members clubs I used to go to had this type of mentality! Thanks for linking with #effitfriday
I think a lot of members clubs I used to go to had this type of mentality! Thanks for linking with #effitfriday
Unfortunately some adults just don't have the confidence or education to speak to someone face to face. They avoid any potential conflict and this clearly makes your life hard. I feel for you! #effitfriday
The things is though most of these issues are so petty as to not need discussing at all. One example being when someone moved a notice on the notice board. They didn't take it down, they moved it like an inch to fit something else in and it caused utter hell on. Honestly Phoenix Nights has nothing on this place lol 🙂
I agree. Adults can be very immature with this sort of stuff. They wouldn't dream of approaching the person face-to-face. That would be too confrontational. Instead they blurt out complaints, and hide behind an anonymous letter. Real brave. #effitfriday
Exactly – it really bugs me! Thanks for commenting 🙂